Job Title: Utility Billing Specialist
Department: Finance
Hours: Full Time with Benefits
Job Description:
Employment Opportunity
UTILITY BILLING SPECIALIST
($21.28 / Hr. - $27.15 / Hr.)
Hourly / Non-Exempt
OR
ACCOUNT CLERK
($18.81 / Hr. - $24.01 / Hr.)
Hourly / Non-Exempt
There is one (1) position available in the classification of Utility Billing Specialist for the City of Crescent City Finance Department. This is a full-time position with benefits. If an applicant does not have the experience to qualify as a Utility Billing Specialist, consideration may be given to hiring as an Account Clerk with the expectation of receiving training and eventually promoting to Utility Billing Specialist. This is an open job recruitment. Applications can be picked up at City Hall or online at www.crescentcity.org.
Applications will be accepted until the position is filled.
The City reserves the right to extend the filing deadline as necessary.
RESPONSIBILITIES:
Utility Billing Specialist - Under general supervision, performs a variety of basic technical accounting duties involved in performing financial record keeping and reporting in support of assigned function or program duties; this position is required to provide exceptional customer service when dealing with the public and performs related duties as assigned. This position is supervised by and receives direction from the Director of Finance.
This is a journey level class in the Account Clerk / Utility Billing Specialist series with only occasional instruction and assistance. Positions at this level are fully aware of the operating procedures and policies of the work unity. This position is distinguished from the Account Clerk level by the performance of the full range of duties as assigned, working independently, applying technical accounting and collection knowledge, and exercising judgment and initiative.
Account Clerk - Under direct supervision, performs cashier and receptionist duties; provides exceptional customer service; processes and maintains utility billing records and accounts; performs a variety of routine clerical and financial recordkeeping duties in support of assigned function or program duties; and performs related duties as assigned.
This position is the entry-level class in the Account Clerk / Utility Billing Specialist series. This class is distinguished from the Utility Billing Specialist in that is does not require the same technical knowledge of skill as the Utility Billing Specialist level and usually exercises less independent discretion in matters related to work procedures and methods and requires an average level of difficulty in performing finance and accounting support duties.
QUALIFICATIONS:
Utility Billing Specialist
Education and Experience:
- Education equivalent to a high school diploma is required; college level course work in accounting is desired.
- Two years of increasingly responsible experience in financial record keeping equivalent to that of the City’s Account Clerk position.
Account Clerk
Education and Experience:
- Education equivalent to high school diploma is required.
KNOWLEDGE of: Modern office methods, practices and procedures; Basic business math; principles and practices of cashiering and accounting for cash; techniques providing a high level of customer service to the public and city staff, in person, by email, and over the telephone; record-keeping principles and procedures; equipment and computer applications related to the work assigned; proper English usage, grammar, spelling, vocabulary, and punctuation; CalPERS regulations.
ABILITY to: Perform mathematical calculations rapidly and accurately; accurately operate a ten-key calculator at a speed sufficient to meet department objectives; operate a variety of standard office equipment; accurately type and perform work processing and data entry at a speed sufficient to meet department objectives; understand and follow oral and written directions, policies and procedures; work efficiently in Microsoft Office in a Windows environment; successfully learn and operate accounting and utility billing software systems; provide a high level of customer service to the public and to city staff; respond effectively and courteously in a wide range of situations while dealing with a diverse general public and city staff; effectively communicate, both verbally and in writing, in the English language; establish and maintain effective working relationships with those contacted in the course of work; obtain working knowledge of other City department operations and functions; cross-train and learn operations of other Finance Department positions if necessary.
Wage and Benefits
Hourly Wage: $18.81 – $27.15
Retirement – PERS 2.5% @ 55 for classic members; 2% @ 62 for new (PEPRA) members. Employee pays PERS member required contribution for either Classic or PEPRA.
Health – The City provides 100% of the healthcare premium for the employee under the CalPERS Gold medical plan. The City provides 80% of the cost of the 2-Party or Family premium for the CalPERS Gold medical plan that is over and above the cost of the Single premium. The City will pay 100% of the employee premium costs for vision insurance, dental insurance, and air ambulance insurance. Full-time regular employees who opt out of City’s health plan due to enrollment in a qualifying group health plan (under the Affordable Care Act) will receive a $700 per month cash-in-lieu benefit payment.
Vacation Leave – Vacation is accrued at 4 hours biweekly upon employment and increases with time in service. There is an accumulation limit.
Sick Leave – Sick leave is accrued at 4 hours biweekly with an accumulation limit.
Holidays – 12 paid holidays per year.
Although benefits have been reported as accurately as possible, there has been no guarantee of complete benefit summary intended. All information provided is subject to the actual terms of the legal documents that control benefit programs.
APPLICATION PROCESS: A City of Crescent City application including required supplemental questionnaire must be received in the Human Resources Department by 5:00 p.m. on the final filing date.
An in-person skills assessment test will be required for candidates who pass the initial screening process.
Application materials are available from: City of Crescent City, 377 J Street, Crescent City, CA 95531 or on our website at www.crescentcity.org. Following a review for minimum qualifications, applicants who are selected to move forward in the recruitment process will be notified they have been selected to continue in the process.
THE SELECTION PROCESS may consist of a written exam and an oral interview. Subsequent to a job offer and prior to being hired, a candidate must successfully pass a drug screen, fingerprint, and background check.
Equal Employment Opportunity: The City of Crescent City is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability or marital status. The City of Crescent City makes reasonable accommodation for the disabled. Individuals requiring accommodation must inform the Human Resources Department in writing no later than the final filing date.
The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
Reasonable Accommodation: In accordance with the Americans with Disability Act (ADA and ADAAA) reasonable efforts will be made during the examination process to accommodate people with special physical or mental requirements. If special accommodations are necessary, please contact the Human Resources Department at 707-464-7483 x19 prior to the examination date.
CRESCENT CITY is located on Hwy 101 on the pristine Northern California coast about 25 miles south of the Oregon border. The area offers an abundance of outdoor activities utilizing the proximity of the Pacific Ocean, two major rivers, national and state parks and recreation areas. The City was incorporated in 1854 and consists of approximately 55 full-time and 25 part-time employees. The City has a City Manager/Council form of government with a five-member elected City Council.
CITY OF CRESCENT CITY
377 “J” Street
Crescent City, CA 95531
(707)464-7483
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